EISS Employer Survey
email
We would also like to include your General Manager in future correspondence.
General Manager email
1.
In your opinion, how satisfied are your organisation's employees with the Energy Industries Superannuation Scheme?
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
2.
Why?
3.
Are you aware that the Energy Industries Superannuation Scheme has set up regional offices?
Yes
No
4.
How satisfied are you with the establishment of regional offices?
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
5.
Have you encountered problems when dealing with the Energy Industries Superannuation Scheme?
Yes
No (go to question 7)
6.
Please describe the problem/s
7.
Have your organisation's employees encountered problems when dealing with the Energy Industries Superannuation Scheme?
Yes
No (go to question 9)
8.
Please describe the problem/s
9.
Do you actively encourage staff to make voluntary contributions to the Energy Industries Superannuation Scheme?
Yes (go to question 11)
No
10.
Why?
11.
If an employee is leaving employment, do you recommend they seek financial planning advice?
Yes
No (go to question 13)
12.
Who do you recommend?
FuturePlus Financial Services
Other Please List
13.
Are you aware that the Energy Industries Superannuation Scheme operates an 'Employer Helpline' (1800 636 441)?
Yes
No (go to question 15)
14.
Please state your level of satisfaction with the 'Employer Helpline'
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
15.
Thinking about new employees would you say the processes we currently have of welcoming employees to the Energy Industries Superannuation Scheme are adequate?
Yes (go to question 17)
No
16.
What suggestions can you make?
17.
Have you ever heard of the FuturePlus Super?
Yes
No (go to question 21)
18.
Did you know that FuturePlus Super is co-owned by the Energy Industries Superannuation Scheme?
Yes
No
19.
Did you know that exiting Energy Industries employees can transfer to FuturePlus Super and make contributions?
Yes
No
20.
Knowing this, will you recommend FuturePlus Super to your organisation's employees?
Yes
No
21.
Are you aware of the Choice of funds legislation?
Yes
No
22.
Are you aware of your obligations under Choice of funds?
Yes
No
23.
What proportion of your staff may be eligible for Choice?
% (example: 60%)
24.
Do you know where to seek information?
Yes
No
25.
What are the names of your Energy Industry Superannuation scheme representatives, ie. account managers, financial planners or member services officers?
26.
When and who last contacted you from the Energy Industry Superannuation scheme?
27.
How satisfied were you with the contact?
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
28.
Have you received a Choice of fund pack?
Yes
No
29.
Is there any additional information you would like on Choice?
30.
Overall, how satisfied are you with the products and services offered by the Energy Industries Superannuation Scheme?
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
31.
Why?
32.
Overall, how satisfied are you with the Energy Industries Superannuation Scheme?
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10
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Extremely
Dissatisfied
Neither Satisfied
nor Dissatisfied
Extremely
Satisfied
33.
As an employer what information would you like to be available on the employer section of the website (public area)?
34.
As an employer what functionality would you like to see on the employer login section of the website (secure area)?